Telemarketing Agent - HomeChoice

This role will be ideal for a candidate who can telephonically market / sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.

Here’s what you can expect to be doing in the role

• Meeting sales objectives and revenue targets
• Ensure that the agreed sales and revenue targets are achieved in line with business requirements
• Meet operational and quality efficiencies
• Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
• Provide an exceptional customer experience
• Ensure a professional, polite and efficient service is offered by acting as an ambassador

Requirements

A little about who you are

• Grade 12 / Matric or Equivalent qualification
• Minimum of 1 year’s sales / telemarketing (outbound) experience within a Contact Centre
• Must be computer literate (Email, Internet, Word and Excel)
• Excellent telephone etiquette

Benefits

• Flexible benefits to structure your own package
• Creative agile work environment
• Café and lounge area
• Staff restaurant with a variety of healthy meal options