Customer Facing Team Member - Carltonville Area at KFC

eg. Accountant or Accounting or Kempinski



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To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area

 

Job responsibilities

  • Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
  • Prepare products using approved KFC procedures
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Keep the Customer Service Area and Front Counter clean and tidy

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  • Follow all cash handling procedures as per Company Standards
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Adhere to Yum’s culture principles
  • Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

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