Receptionist & Cleaner at AQuaH Group

Receptionist

• Greet and welcome visitors and patients to the clinic; make them comfortable while taking information regarding their visit to the clinic
• Give appointments to patients who want to see the Nurse and inform the Nurse of their arrival
• Process patients’ files, and explain the clinic’s policies to them
• Ensure that stationery needed for the smooth operation of the reception desk are always available
• Ensure that the clinic is opened at the appropriate time directed by the Nurse and supervise/initiate cleaning of the clinic to create a clean and healthy environment
• Direct patients to specific locations where they’ll be attended to and guide them through the clinic’s procedures
• Ensure that patient data are accurate and are updated from time to time
• Check stock of equipment and inform management of shortages

• Collect revenue by recording financial information; collect charges for services; and record third party claims
• Understand insurance packages and make necessary documents available to insurance agents when the need arises
• Inform patients when test results have been confirmed.

Cleaner

• Cleans hospital patient rooms, baths, laboratories, offices, halls, and other areas: Washes beds and mattresses, and remakes beds
• Sanitize floors, surfaces, windows & furniture
• Distribute clean linen
• Maintain clean and safe environment, ensuring availability of supplies

Requirements

• Grade 12/ Matric (essential)
• Computer literate
• Administration certification (added advantage).
• 1 year proven working experience as a Cleaner
• 1 year of experience at a healthcare facility (advantage)
• Passionate about healthcare excellence.
• Knowledge of medical terminologies
• High level of confidentiality
• Have empathy for patient
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Familiarity with Material Safety Data Sheets
• Good interpersonal skills
• Good bookkeeping skills