Dispatch Administrator at Takealot.com

takealot.com, a leading South African online retailer, is looking for a highly talented Dispatch Administrator to join our team at the Johannesburg Warehouse

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Dispatch Manager.

Your responsibilities will include:

• Ensure that the Dispatch Systems Administration is well organised and controlled to sufficiently support production and the goals of the business

• Implement improvement processes and maintain standard operating procedures and systems to minimise costs and maximize working capital
• Ensuring all work areas are clean and tidy and safe for staff to work in
• Support to Call Centre and MRD Hubs on order enquiries & changes
• Manage the MRD Express System efficiently and accurately
• Ensure data integrity & managing of reports (Milkrun Reports, Waybill Reports, New Unscanned Reports, Aged-Waybill Reports, Waybill Exceptions Reports, etc.)
• Equipment and asset list administration
• Ensure that all escalated outbound related queries are resolved timeously
• Ensure correct scheduling of labour broker staff for weekend shifts and ensure attendance and punctually is 100% accurate.
• Assist logistic team with supervising the loading of milkruns and ensure the correct equipment is used in line with specified routes..
• Ensure the floor is clear at all times, any damages/duplicates are attended to and resolved accordingly within reasonable time frame

Attributes required:

• Strong analytical and problem solving skills
• Possess excellent verbal and written communication skills for a demanding and customer focused working environment
• Possess excellent personal organisation and business administration skills in accordance with modern best practice methods
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
• Possess the willingness to learn, improve and adapt
• Good team player, hard worker, willing to be flexible with a positive attitude
• Must be able to work as part of a multi-cultural team
• Must be willing to work overtime and as per Department shift schedule

Qualifications:

• Matric or equal qualification
• Ideally possessing a relevant professional qualification and/or suitable background experience (at least 2-3 years) in Dispatch Operations
• Have a detailed understanding of warehouse management systems
• Sound Computer Skills including MS Word, Excel and Email Software

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING