Dispatch Administrator at Takealot.com



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Takealot.com Delivery Jobs in Johannesburg


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takealot.com, a leading South African online retailer, is looking for a highly talented Dispatch Administrator to join our team at the Johannesburg Warehouse

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Dispatch Manager.

Your responsibilities will include:

  • Ensure that the Dispatch Systems Administration is well organised and controlled to sufficiently support production and the goals of the business


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  • Implement improvement processes and maintain standard operating procedures and systems to minimise costs and maximize working capital
  • Ensuring all work areas are clean and tidy and safe for staff to work in
  • Support to Call Centre and MRD Hubs on order enquiries & changes
  • Manage the MRD Express System efficiently and accurately
  • Ensure data integrity & managing of reports (Milkrun Reports, Waybill Reports, New Unscanned Reports, Aged-Waybill Reports, Waybill Exceptions Reports, etc.)
  • Equipment and asset list administration
  • Ensure that all escalated outbound related queries are resolved timeously
  • Ensure correct scheduling of labour broker staff for weekend shifts and ensure attendance and punctually is 100% accurate.
  • Assist logistic team with supervising the loading of milkruns and ensure the correct equipment is used in line with specified routes..
  • Ensure the floor is clear at all times, any damages/duplicates are attended to and resolved accordingly within reasonable time frame

Attributes required:

  • Strong analytical and problem solving skills
  • Possess excellent verbal and written communication skills for a demanding and customer focused working environment
  • Possess excellent personal organisation and business administration skills in accordance with modern best practice methods
  • Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
  • Possess the willingness to learn, improve and adapt
  • Good team player, hard worker, willing to be flexible with a positive attitude
  • Must be able to work as part of a multi-cultural team
  • Must be willing to work overtime and as per Department shift schedule


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Qualifications:

  • Matric or equal qualification
  • Ideally possessing a relevant professional qualification and/or suitable background experience (at least 2-3 years) in Dispatch Operations
  • Have a detailed understanding of warehouse management systems
  • Sound Computer Skills including MS Word, Excel and Email Software

The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurialthrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.
  • is SMART, has INTEGRITY and is HARDWORKING



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