Reception Administrator at Mediclinic

Key Outputs

• Responsible for capturing of pre-admissions.
• Ensures correct admission and discharge of patients as per procedure.
• Ensures processing of bed changes as per procedure.
• Management of payments made at reception.
• Maintains client service principles to ensure client expectations are met. Liaison with practitioners and medical aids.
• Deals with client queries in an effective manner. Billing of patient accounts, where applicable.

Requirements

• A Grade 12 certificate.
• Willingness to work shifts in accordance with the requirements of the unit.
• Sound knowledge of MS Office suite and the ability to type accurately.
• Knowledge of the Scientific Nursing Process and associated procedures will be an advantage.
• Knowledge of the rules and regulations regarding medical aid schemes will be an advantage.
• Knowledge of clinical codes and coding policies will be an advantage.
• Prior experience in hospital case management will be an advantage.
• Maintains a customer-focused mindset that acknowledges the value of the customer.
• Solid knowledge and application of patient administration systems, policies and procedures.
• Good accuracy and attention to detail skills in order to maintain high standards in work output.
• The ability to work under pressure. Understands the interrelationships between business processes.
• The ability to identify and demonstrate company values. Good interpersonal skills, the ability to deal with people and be in the frontline.

Other Information

Candidates, who are interested in applying for this position, can apply directly at https://mediclinic.erecruit.co. Please ensure that your profile is complete and up to date with the latest information, before applying. For any online support, please contact the Mediclinic Career Centre at +27 21 861 1000.