Accounts Receivable Clerk at Altron

Responsible for the collection and maintenance of the debtors procedure within the division, assisting in the revenue generation of the company, at the same time ensuring customer satisfaction and retention

• To ensure that payments due from practices are collected on time and in a professional manner
• Debtors- and remittance advices reconciliation
• Process remittance advices / receipts according to standard and procedure Correct and accurate allocation of code payments
• Process refunds and journals Billing of day sheets as received from Doctors’ rooms according to industry standards
• Submission of accounts to medical aids/private patients
• Responsible for the collection of outstanding accounts

• Handling all patient/medical aid queries on accounts
• Responsible for correspondence with patients/medical aids in a professional manner
• Collection of co-payments/excesses
• follow up on problem accounts.
• General administration functions: - Maintaining customer records
• Responsible for data capture of various transactions.
• Assisting with Month-end processes
• Outbound calls to customers to provide feedback on queries

Job Requirements:

Work Experience

• 2 – 3 years’ experience in in Health industry (Hospital, bureau or Medical scheme).
• E Live
• Knowledge of ICD10 codes.
• Working knowledge of SAMA, CPT rules and guidelines, NHRPL billing codes
• Computer Literate: MS Office 365, Advance MS Excel
• Excellent verbal and written communication skills

Qualification:

• Matric
• Beneficial:
  • National Certificate in human anatomy and physiology
  • Advanced Certificate ICD10 Coding
  • Debt Collection certificate or diploma
• Working knowledge of Healthcare systems/industry advantageous (Medical claims, medical software)
• Fluency in English is mandatory
• Other additional languages will be an advantage
• Strong oral and written communication skills.
• Organisational and prioritisation skills.
• Technology and system savvy.
• Numeracy skills – an understanding of basic accounting such as debits and credits.
• Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
• Ability to maintain supreme levels of ethical behaviour and confidentiality.
• Ability to identify opportunities for improvement