Assistant Housekeeper at Ispani24 Consulting

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Duties

To oversee all housekeeping staff in completing their daily duties and ensuring that all lodge, public areas, and laundry are at their best to achieve maximum guest service.
To ensure that the day to day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
To perform regular inspections of laundry, public areas, and lodges
To manage, delegate, support and assist housekeeping personnel as required
To ensure that all housekeeping personnel are being briefed on their daily duties and any other information pertaining to the department at the start of their shift
To lead by example with appearance and personal hygiene and to ensure that all housekeeping personnel on shift look neat and professional in their respective uniforms

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To ensure that the cleanliness, hygiene and sanitation of guest lodges and public areas are maintained at all times according to company standards
To ensure that all repair and maintenance problems that need attention are reported to the relevant departments and to ensure the appropriate action is taken
To carry out on the job training to ensure that personnel are constantly growing and improving
Responsible for training new hires
To maintain a positive attitude and a courteous and professional demeanor at all times
To anticipate and respond to all guest needs quickly, efficiently and courteously
To ensure that any guest complaints are resolved quickly, efficiently and courteously and brought to the attention of senior management
To ensure that monthly stock takes are carried out
To accurately maintain the linen stock
To maintain housekeeping consumable stock
To communicate with all other operating departments to ensure that they are informed of any/all matters that concern them
To follow all reasonable instructions
To report any breach of company policy to senior management

HOW TO APPLY

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Disclaimer

Do not pay any fee to any Recruiter.
The Recruiter may amend, delete or expire jobs at any time without notification.
The Recruiter reserves the right not to proceed with filling the position.
An application will not in itself entitle the applicant to an interview.