Receptionist at Tsebo Group

As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.

Duties & Responsibilities

• Prompt answering of the telephone within 3 rings

• Take down all messages and deliver them promptly via e-mail or telephonically
• Give correct and accurate office directions Attend to visitors in a prompt, professional and friendly manner
• Ensure general tidiness of the reception area and front line areas, including interview rooms and boardrooms- site specific
• Screen visitors Order stationery as required for the reception area, branded items included
• Develop good relationships with client staff and customers
• Weekly/monthly visitors report

Skills and Competencies

• Excellent communication skills and relationship management skills
• Problem solving and analytical skills
• Approachable and presentable
• Conflict handling

Qualifications

Matric 2-3 years experience in customer service experience