Cashier (Blue Route) - Toys R Us and Babies R Us



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Job purpose:

To operate cash registers, accurately process acceptable methods of payment and resolves customer queries.

Key Performance Areas

  • Providing AWESOME customer service to give customer a WOW experience
  • Attend to unique and individual shopping needs of each customer and always put the Customer first
  • Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service
  • Selling goods and most importantly add on sales and services at POS
  • Prepare for the start of day and accept all transactions according to the standard operating procedures of the company
  • Adherence to all Merchandising and housekeeping standards and schedules
  • Operate Cash registers and receive payments for goods purchased by customers
  • Examining returned goods and reporting back to Managers for appropriate actions
  • Ensure that all POS in accordance with standard operating procedures on the sales floor
  • Preparation, implementation and maintenance of all advertised sales promotions at POS
  • Ensuring that goods are correctly priced and displayed at POS
  • Participating in stock takes and stock counts
  • Minimize stock loss
  • Minimize expenses in area of responsibility
  • Maximize sales in all areas
  • Protect Company’s assets in area of responsibility

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Entry Requirements

  • Matric Certificate
  • 6 (six) months retail experience
  • Must have own or reliable transport to be able to work shifts

Key Skills needed:

  • Fantastic customer service skills
  • Sales driven
  • Numeracy
  • Time Management
  • Appropriate Computer skills

General

  • To undertake any other relevant duties requested by Senior Management
  • To undertake all mandatory and service training as required
  • Maintaining the strict confidentiality of all information
  • To undertake an appraisal and personal development review regularly
  • To take responsibility and accountability for being up to date with current SOP’s
  • Co-operating fully in the introduction of any new technology and new methods.

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How To Apply

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