Call Centre Jobs In Cape Town : Call Centre Agent I - FirstRand Bank
Call Centre Jobs In South Africa 2024Jobs In Cape Town 2024
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purpose
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
experience and qualifications
- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant Diploma
- Experience - 1-3 years Call Centre Agent Experience
- The person must not be an unrehabilitated insolvent
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additional requirements
- NOTE – This is an office-based position based in Cape Town
Minimum Requirements:
- FAIS Compliant as prescribed by the Financial Services Board
- 2 – 3 years experience working in an inbound call centre as a Sales Consultant.
- Relevant NQF 5 as prescribed by the Financial Services Board Regulatory Exam as prescribed by the Financial Services Board
- The person must not be an un-rehabilitated insolvent
- RE Qualification complete or still within DOFA time frames
- No Referral plan is assigned to this job
How To Apply
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