Ops Specialist, Sales Store Support - Telkom SA

Core Description

Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Provides administrative support to the Retail division. Align with marketing for all marketing campaigns for the retail channels and drive execution.

Job Responsibilities

See JD for detailed responsibilities:

OUTPUT 1

• Sales Store Support

SUB-OUTPUTS

• Drive and support execution of new product and feature launches and ensure direct sales team is on board

• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports of sales trends
• Drive sales process improvements

Competencies

FUNCTIONAL KNOWLEDGE

• Computer Applications;
• Telkom Processes & Procedures

FUNCTIONAL SKILLS

Interpersonal; Analytical; Problem Solving; Decision Making; Relationship Building; Communication ATTITUDES/ LEADERSHIP

COMPETENCIES

Business Orientated; Ethical; Goal Orientated; Responsible; Assertive; Proactive; Values Aligned with Telkom Values (CHART)

Required Certification

None

Qualifications

Grade 12 (NQF level 4)

Experience

5 years Commercial/ Sales admin experience

Special Requirements

• Willing to travel.
• Work after hours.
• Experience in a mobile environment is a prerequisite.
• Excellent telephone manner and communication skills.
• Attention to detail.
• Effective, efficient and accurate work manner.