Ernst & Young Administrative / Secretarial Jobs in Johannesburg
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Key Responsibilities
Relationship management
- Act as an ambassador and first point of contact for allocated Partners
- Develop and maintain internal and external networks, building knowledge of key client handling teams and issues in order to effectively identify and communicate priorities.
- Build strong relationships with clients and their PA’s identifying opportunities to enhance EY’s reputation.
Diary and meeting management
- Provide comprehensive diary management in consultation with your Partners.
- Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.
- Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings – with oversight from a Manager/Advance Intermediate PA/Partner
Travel management
- Proactive itinerary planning, researching and considering reasonable alternative cost effective travel, to include assistance with visas.
- Maximise cost reduction opportunities, utilising preferred travel provider in line with travel and expenses policy.
Communication management
- Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly.
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Events management
- Project manage events that only require internal bookings of rooms, catering and attendance management.
- Ensuring compliance with policies and approved budgets.
- Work with facilities to confirm logistical arrangements and attend events as required, proactively ensuring relevant documentation is available at the event as approved by the Partner/Manager.
- Manage budget in consultation with the Partner/Manager.
Time and expense management
- Prepare and submit timesheets.
- Collate and process expenses and invoices ensuring compliance with policy and approval process.
- Reconcile credit card/bank statements with receipts as appropriate.
General administrative and project support
- Delegate meetings, events, travel, accommodation and ad hoc tasks
- Maintain client contact and relationship databases.
- Provide ad hoc project support.
- Loading external training CPD hours
- Mercury S2P support
- Stationery maintenance
- Meet and greet visitors to EY offices.
- Provide cover for colleagues during absences as appropriate.
Experience and skills required
- Experience in a corporate professional services environment is preferred.
- The confidence to engage with senior/high profile contacts and clients and their teams.
- Attention to detail and ownership for the delivery of high quality work.
- Ability to build relationships across diverse teams both locally and globally.
- Ability to work as part of a team, ensuring seamless service to the firm and clients.
- Confident approach to administration and agile to different Partner expectations
- The ability to plan ahead and anticipate potential problems.
- Strong organisational skills with ability to prioritise a busy and often conflicting workload.
- A flexible and professional approach, remaining calm under pressure.
- Knowledge of time zones and best means of travel between multinational locations.
- Broad knowledge of Microsoft Office packages.
What we look for:
We are looking for a trusted business advisor who appreciates a collaborative culture by nurturing team members through mentoring and coaching, knowledge sharing and adapting relevant ideas from previous projects or experiences. We are interested in a specialist with a strong commitment to professional and client service excellence who comes from a consulting background and exudes strong communication, presentation and influencing skills
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