Sales Representative - Tiger Brands


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Tiger Brands Sales / Marketing Jobs in Cape Town


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WHAT YOU WILL DO

Sales

  • Account development
  • Understand sales routes and management thereof
  • Schedule regular route rides (minimum twice annually on each route)
  • Complete Call Cycles
  • Update Profile Cards on a daily basis
  • Planning for, and execution of promotion activations, including into distributor networks and clients
  • Manage returns and donations
  • Conduct pricing surveys
  • Liaise with Telesales
  • Manage discounts and conduct discount reviews
  • Understand and conduct bread stand placements
  • Understand and execute customer classification (look of success)
  • Fill in as a relief representative where required
  • Meet weekly and monthly sales targets
  • Build excellent relations with the trade and crews
  • Conduct weekly driver interviews to review route performance
  • Effective shelf exposure
  • Ensure displayed stock does not include damaged or out of date stock. 
  • Ensure display areas kept clean at all times.
  • TBFS management
  • Negotiated pricing platforms
  • Negotiate pricing strategies and deals within mandate


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Merchandiser effectiveness

  • Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked. 
  • Point of sales material erected where possible. Credit Returns
  • Credit returns minimized as per Bakery policy. 
  • Ensure TBFS manage stock rotation and rate of sale (ROS)
  • Customer relations
  • Open new accounts (PED)
  • Ensure outstanding monies collected
  • Ensure special deliveries made and customer queries handled.

Quality

  • Understand the requirements of product quality
  • Learn how to deal with customer complaints
  • Report consumer complaints to Field Sales Manager
  • Manage market incidents
  • Understand and manage the withdrawal/recall process
  • Understand the logistics process
  • Trade Marketing
  • Build customer plans
  • Understand applicable Channel Strategies
  • Understand the Customer Management process
  • Understand Pricing Strategies

WHAT YOU WILL BE MEASURED ON

  • Net sales target
  • Tiger market share
  • Customer profitability
  • POP effectiveness (ROAR)
  • Customer Satisfaction
  • Merchandising scorecard
  • Management of expenses

WHAT YOU’LL BRING TO THE TABLE

Key attributes and competencies

  • Personal Effectiveness – Analytical and problem-solving skills; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player
  • Influencing Others – you influence others by demonstrating your desire to win and demonstrate your commitment to help your customers win at the point of purchase.
  • Owning It – you serve on our business’s front line and drive our growth.  You are passionate about sales at the point of purchase. You are committed to sales success and see yourself as responsible for your own success or failure.
  • Driving Long Term Results– you are fixated on hitting sales targets but you also look beyond today’s problems.
  • Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your selling skills and abilities


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Experience

  • Matric or equivalent qualification
  • Minimum of 2 -3years sales experience in a FMCG environment
  • Proven track record of sales target achievement
  • Valid drivers’ license
  • Prepared to work long hours when required
  • Prepared to work weekends and public holidays
  • Prepared to work in informal and formal trade sector

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