Field Service Technician: LCS Millwright - Xylem


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Xylem Engineering Jobs in Gauteng


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Job Summary:

The role will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer-owned equipment).

Has direct interfacing with customers and may be responsible for work in multiple systems/locations/customers.

Responsibilities:

  • Carry out professional service and emergency repair work on pumping and associated equipment at the customers’ premises and at the workshop.
  • Maintain all relevant documentation and reports for work undertaken, consistent with company policies and quality assurance procedures.
  • Maintaining the working environment and vehicle so that it conforms to all necessary ESH requirements.
  • On-site commissioning and control panel settings to application requirements.
  • Inspect and test products prior to dispatch to customers.
  • Maintain service records using written records for future reference and to comply with all Quality Assurance Procedures.
  • Provide timely and accurate advice and feedback to support staff and customers on service and product-related issues both orally and in writing where required.
  • Participate in departmental meetings and provide input on rental activities.
  • Actively participate in audits for QA and ESH systems and practices.
  • Perform standby duties.
  • To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Create and maintain safe working environment and culture within the organization


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???????Requirements:

  • National Senior Certificate or equivalent.
  • Qualified Millwright with exposure to diesel engines.
  • Minimum of 5 years’ experience, of which 3 years must be in a customer-facing field service environment.
  • Exposure to 400V control systems is essential. Exposure to automotive electrical control circuits will be beneficial.
  • Proficient in the MS Office suite of programs.
  • Exposure to CAT, Perkins, and Volvo industrial engines.
  • Valid driver’s licence Code 08 or higher.
  • Valid passports and willingness to travel.

???????High Impact Behaviours:

  • Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
  • Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
  • Results Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

???????Skills & Competencies

  • Excellent problem-solving abilities.
  • Excellent communication skills
  • Demonstrated ability to identify, locate and repair faults in auto-electrical control equipment.
  • Be able to work in a team environment.
  • Result-oriented, whilst still being committed to fulfilling the requirements of Xylem’s QA and ESH programs.
  • Passionate about continuous improvement and service excellence.


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