Senior IT Service Delivery Manager - Hollard Insurance


ADVERTISEMENT - SCROLL DOWN ↓





Hollard Insurance IT / Telecom Jobs in Johannesburg


Thinking about applying?

Before you submit your application, take a moment to go through all the details carefully.

Scroll down to read the full job description, including responsibilities, requirements, and benefits — and see if it’s the right fit for you.



ADVERTISEMENT - JOB DESCRIPTION BELOW ↓





Job Advert Summary    

Your duties & responsibilities

  • Motivates staff, communicates clear expectations, holds staff accountable to deadlines
  • Provides coaching and constructive feedback and recognition when appropriate
  • Work in partnership with the Australian team to recognize high performers and propose relevant training initiatives.
  • Plan, assign and oversee the activities of professional and technical personnel involved in the analysis, design, development, testing and implementation functions required to modify/create new software applications and/or install, implement and integrate software purchased from outside vendors
  • Anticipate and recognise project scope changes, risks and constraints during project execution
  • Review and approve all changes to production environment ensuring proper business sign-off occurs
  • Provide guidance in the development of project documentation, inclusive of functional/technical requirements, test plans and implementation plans
  • Promote Agile mindset and delivery practices
  • Manage a team including hiring, reviews, and remediation recommendations
  • Recognise opportunities to improve process efficiencies and works with the team through execution
  • Review and analyse existing and proposed system business processes to ensure efficiency and effectiveness of those programs
  • Ensure employees adhere to departmental (both existing and emerging) policies and procedures


ADVERTISEMENT - CONTINUE READING BELOW ↓

CONTINUE BELOW ↓


Required Knowledge and Experience    

Your knowledge, skills & attributes

Knowledge acquired awareness and/or expertise

  • Supervising application development teams
  • Supervising application development/production support projects
  • Supervising multiple/concurrent projects of varying sizes
  • Review of and input on team's project documentation for completeness and accuracy
  • Knowledge of formal project management methods as well as Agile solution delivery
  • Experience with previous Guidewire, Duck Creek or other core Insurance platform implementation projects highly regarded

Skills acquired or inherent abilities

  • Natural ability to lead and motivate the team
  • Knowledge of ITIL framework and processes
  • DevOps and DevSecOps training and/or experience
  • Collaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Teams
  • Automation tools such as Jenkins, Selenium, Cruise Control, and Ant
  • Experience in application security considerations including threat modelling, dynamic and static scanning, etc.

Attributes

  • Drive, motivation and innovative thinking
  • Strong desire to help others achieve within a team environment
  • Professionalism
  • Empathetic leadership ability with uncompromising focus on results
  • A desire to establish a practice from the ground up and shape it for the future

Educational Requirements    

Qualifications (Formal study undertaken and completed)

  • Bachelor’s degree in Information Technology or equivalent degree required.
  • Five or more years leading the team of developers and/or testers.
  • Working knowledge/ understanding of Gosu, SQL, Java, SOAP or Restful web services, JavaScript, XML, Git or a similar version control/source code management tool is desired.
  • One or more years of insurance or financial industry background is desired.


ADVERTISEMENT - CONTINUE READING BELOW ↓

CONTINUE BELOW ↓


👉 STOP: Ready to Apply?

Don't miss out on this opportunity! Carefully review the job details one last time. Once you're ready, scroll down to the bottom of this page to access the How to apply button.

Hurry—applications for this cycle are closing soon!


← View More IT / Telecom Jobs

ADVERTISEMENT - APPLY BUTTON BELOW ↓

CONTINUE BELOW ↓





🔥 SIMILAR JOBS YOU MAY LIKE → APPLY


DSPA VACANCIES & GOVERNMENT JOBS IN SOUTH AFRICA TODAY

JobSearch South Africa is your most reliable website for latest jobs in South Africa today. If you are interested in getting genuine and reviewed job vacancies in South Africa from the best companies, then you are in the right place. Browse For DPSA vacancies, Government jobs & More. You can find LinkedIn jobs and Indeed jobs, here

LEARNERSHIPS, APPRENTICESHIPS, AND TRAINEESHIPS IN SOUTH AFRICA

Discover the latest learnerships, internships, apprenticeships, and graduate trainee programs across South Africa. Whether you're looking for opportunities in engineering, IT, finance, healthcare, HR, or government sectors, we connect job seekers with top training programs offered by SETA-accredited institutions and global companies. Get career development tips, CV writing help, and professional advice for workplace readiness.

Explore youth employment initiatives, workplace skills training, and certified NQF-based programs that help you earn while you learn. Start building your future with industry-relevant training in Johannesburg, Cape Town, Durban, and across South Africa.

APPLY FOR FULLY FUNDED SCHOLARSHIPS ON MYCOLLEGEMAG

MyCollegeMag is your most reliable website for latest fully funded Scholarships for african and international students to study abroad today. If you are interested in getting genuine and reviewed Scholarships from the top universities, then you are in the right place. Browse For Undergraduate and Postgraduate Scholarships, Government Scholarships & More. You can find top scholarship opportunities today on MyCollegeMag

JOB OPPORTUNITIES IN GHANA AND SOUTH AFRICA


Discover the latest job vacancies in Ghana and South Africa across top industries including finance, healthcare, IT, logistics, customer support, and remote work. Whether you're based in Accra, Johannesburg, Cape Town, or Kumasi, find trusted career listings, CV building resources, and cover letter writing tips to help you get hired faster. Our job board features opportunities in government, NGOs, internships, graduate programs, and international companies hiring in Africa.

EXPLORE REMOTE JOBS, ONLINE WORKS, AND FREELANCE OPPORTUNITIES

Work from anywhere with flexible remote jobs and freelance projects in tech, content writing, customer service, design, data entry, and virtual assistance. Whether you're in Ghana, South Africa, or abroad, start earning online with global companies hiring remote workers. Access guides for setting up your freelance profile, optimizing your CV for remote roles, and tips to get hired on platforms like Upwork, Fiverr, and Freelancer. Perfect for students, stay-at-home parents, and professionals looking to work from home. Discover online job opportunities that fit your skills and schedule — start your remote career today.

Receive daily job alerts, explore career development advice, and access tools that support job seekers, recruiters, and professionals at all stages of their careers.

BEST PERSONAL LOAN AND SALARY MANAGEMENT TIPS FOR PROFESSIONALS

Manage your salary wisely. From budgeting and savings to online loans, mobile money comparisons, tax filing, and personal insurance — get the financial knowledge you need to succeed in your new role. Our expert tips help job seekers and professionals across the world take control of their money and plan ahead.

🔗 Visit our Personal Finance Hub for career-driven financial advice.

TOP CAREER ARTICLES FROM EXPERTS

The job market in South Africa offers diverse opportunities, with high-paying roles available across sectors such as IT, finance, engineering, and healthcare. Many job seekers aim for government jobs, which provide stability, or pursue growing fields like data science and project management. With the rise of remote jobs in South Africa, professionals in accounting, legal, and medical fields can now work flexibly. In-demand positions also include teaching and nursing jobs, reflecting the need for skilled professionals. Mining, a key industry, consistently hires for various roles, while driver jobs remain popular, especially in logistics and delivery. These career options offer competitive pay and job security.

Need help creating a professional CV for jobs in South Africa? Learn the latest CV writing tips, how to write a compelling cover letter, and techniques for making your job application stand out. Our platform helps job seekers build strong resumes for banking jobs, NGO positions, public sector roles, and more.

We provide guidance on how to prepare for interviews, including common interview questions in South Africa, online interview tips, and proper dress code for formal job interviews. Whether you're applying for entry-level jobs, graduate internships, or technical positions, these tools will boost your chances of getting hired.

Discover how to apply for jobs online, track recruitment portals, and get updates on walk-in interviews, national service opportunities, and career development courses in South Africa. Let us help you land your dream job with the best CV and interview preparation.