Software System Designer II - Nedbank

Job Purpose

• This System Analyst role is responsible for the design, implementation, administration, and support of identity governance and administration (IGA) solutions using SailPoint. This role ensures secure and efficient identity lifecycle management, access provisioning, and compliance across the organization.

Job Responsibilities

• Solution design across multiple technologies/products
• Ensure an understanding of system requirements and end to end design to produce the detail design
• Ensure understanding of system landscape, standards, legislation and governance to provide effective business requirements
• Provide analysis in terms of business and stakeholder requirements
• Understand technology /domain in detail in order to provide effective designs
• Understand the operational environment and impact of design on the specific environment
• Accountable to produce detailed designs as per the requirements received
• Understand the data required in order to support the domain 
• Provide input into test plans and cases on a system level
• Provide use cases and sequence diagram
• Realise the strategic direction / architecture of the organisation  to the best of their ability, based on the end to end solutions and technology road map
• Collaborate with the key impacted stakeholders
• Evaluate options for risk alternatives and make recommendations to minimise risk to the organisation
• Identify and develop mitigation plans for dependency and system conflicts
• Provide use cases and sequence diagram
• Conduct impact analysis
• Understand, interpret and review Macro design
• Ensure the delivery of quality-minded designs including testing
• Develop integration test packs
• Conduct Troubleshooting sessions and assisting the developer with queries
• Collaborate effectively with  the business analysts
• Update the asset knowledge base (technical documentation, lessons learned, training documentation etc.)
• Ensure work product or design enables fulfilment of the architectural target state
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in fields of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking
• Conduct self-development both by mentoring developers and designers and being mentored
• Collaborate with stakeholders to gather access governance requirements and improve identity processes.
• Actively work towards building/improving a communication strategy that informs stakeholders of the value being delivered.
• Analyse current identity processes and recommend improvements.
• Analyse problems and formulate solution based on organisations boundaries, architectures, and constraints:
• Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
• Understand constraints and risk and make the necessary trade-offs
• Design and document SailPoint configurations and workflow
• Support internal and external audits with documentation and evidence
• Establish frameworks, standards and guidelines for Access Governance integration and grow maturity and skills in this specialist domain.
• Must be able to work in team, Willingness to learn
• Good interpersonal and communication skills to interact with the immediate as well as business stakeholders
• Must have strong analytical and problem-solving skills
• Ability to manage self and approach in a logical manner.
• Ability to analyse processes to identify potential for optimisation and maintain associated documentation.

Requirements

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• SailPoint Identity IQ certification(s)
• SailPoint Identity Security Cloud certification(s)
• SailPoint IdentityNow certification(s)
• Experience in cloud environments (Azure, AWS).
• Knowledge of ITIL practices and security frameworks 

Minimum Experience Level

• 3 – 5 Years experience in Identity Management or related IT position e.g. Sailpoint Analyst/Administration, Cloud Administrator, etc.
• Strong analytical thinking is essential.
• Experience with identity and access governance (IAG) or identity and access management (IAM) is highly preferred.
• Exposure to cybersecurity or IT security is advantageous.
• Knowledge of foundational for authentication, authorisation, and identity provisioning across systems.
• Understanding how identities are stored, queried, and managed is essential for integrating and governing access.
• These skills are closely related to individuals in the Cyber Security career path. The above knowledge are skills gained by people in the Cyber Security industry

Soft Skills:

• Must be a team player and able to collaborate with stakeholders across the organization.
• Strong communication skills are important due to the stakeholder-facing nature of the role

Technical / Professional Knowledge

• Information Technology (IT) Architecture
• IT Infrastructure Architecture
• IT / Banking knowledge
• Systems design
• Requirements analysis

Behavioural Competencies

• Decision Making
• Managing Work
• Quality Orientation
• Building Partnerships
• Technical/Professional Knowledge and Skills
• Emotional Intelligence Essentials