Process Support & Water Treatment Manager at Coca-Cola Lakeside


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Coca-Cola Beverages South Africa Manufacturing Jobs in Eastern Cape


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Full Job Description - Read Carefully


Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our department. We are looking for a talented individual with relevant skills and experience for a Process Support & Water Treatment Manager role, which is based in Lakeside. The successful candidates will report directly to the QFSE Manager.

Key Duties & Responsibilities

Key Outcomes

Syrup Room and Processing Oversight

  • Manage syrup-making operations, ensuring correct formulations, accurate batch mixing, and timely delivery to production lines.
  • Supervise the Team Leader: Processing and Syrup Maker to maintain high operational and hygiene standards.
  • Ensure the availability, correct handling, and storage of ingredients and concentrates.

Water Treatment Oversight

  • Act as the plant’s technical interface for water treatment services.
  • Ensure that contractors meet all water quality parameters, service level agreements (SLAs), and regulatory/KORE requirements.
  • Monitor water treatment reports, perform trend analysis, and escalate risks to the QFSE Manager.


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Process Compliance and Quality Assurance

  • Ensure syrup and treated water meet TCCC specifications and food safety standards.
  • Drive adherence to GMP, GLP, and KORE protocols in processing areas.
  • Lead process quality checks, validations, and verifications, and ensure corrective actions for deviations.

Hygiene and Cleaning Standards

  • Implement and monitor Cleaning-in-Place (CIP) and sanitation programs for syrup and water systems.
  • Ensure effective cleaning of all equipment and environments to eliminate contamination risks.

Documentation and Systems Support

  • Maintain accurate and complete records related to syrup batches, water quality, and process parameters.
  • Support ISO, FSSC 22000, and KORE audits by ensuring documentation readiness.
  • Participate in root cause analyses, non-conformance investigations, and CAPA processes.

People Leadership and Development

  • Lead and coach direct reports to ensure operational excellence and compliance.
  • Identify training needs and implement development plans for the processing team.
  • Ensure adherence to shift schedules, performance KPIs, and safety protocols.

Functional Capabilities

  • Syrup and ingredient preparation management
  • Process quality control and verification
  • Oversight of water treatment services
  • Implementation of cleaning and sanitisation standards
  • Food safety, KORE, and GMP compliance
  • Staff supervision, coaching, and performance management
  • Non-conformance resolution and root cause analysis
  • Cross-functional collaboration and production support
  • Audit preparedness and documentation control

KBI

  • Syrup and ingredient preparation management
  • Process Syrup batch conformance rate (%)
  • % compliance to water quality specifications
  • CIP and sanitation schedule adherence (%)
  • Internal and external audit non-conformances (processing & water)
  • Process non-conformance rate and closure of CAPAs
  • Processing downtime due to water or syrup issues
  • Staff training completion and competency levels

Skills, Experience & Education

Education

  • National Diploma in Food Technology, Chemical Engineering, Microbiology, or related science/engineering field
  • Preferred: BTech/BSc in Food Science, Chemistry, or Engineering
  • Additional certifications in Food Safety (e.g., HACCP, FSSC 22000) and KORE are advantageous


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Experience

  • Minimum 5 years’ experience in FMCG or beverage manufacturing
  • Strong background in syrup making, water treatment oversight, or liquid product processing
  • Experience working in a certified food safety environment (FSSC, ISO, or KORE-compliant)
  • Exposure to managing third-party service providers or utilities is an advantage

Skills

  • In-depth understanding of beverage formulation and ingredient handling
  • Knowledge of water treatment technologies and quality parameters (e.g., filtration, chlorination, conductivity, pH)
  • Sound working knowledge of CIP, sanitation protocols, and microbiological risk control
  • Ability to read and interpret lab results, quality specifications, and process data
  • Competency in GMP, food safety systems, and non-conformance management
  • Excellent leadership, coaching, and communication skills
  • Strong problem-solving and analytical thinking
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP systems 

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