Industrial Engineer - DHL Supply Chain

Full Job Description - Read Carefully

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We are one of the world’s largest employers, operating in over 220 countries and territories. We are Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We are number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you will be working for a global company that is focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we are looking for Industrial Engineer

Role Outline

• Delivers assigned CI projects to improve loss-making sites and contracts by enhancing productivity through process redesign and improvement.
• Supports contractual requirements for continuous improvement (cost reduction) using the same methods.
• Identifies best practices available to DHL in terms of processes, equipment, and tools for regional replication.
• Supports the implementation of standardization and productivity improvement initiatives.
• Be a recognized subject matter expert on industrial engineering topics, with a good understanding of site/campus operations.
• Address identified safety issues through improvements in processes or equipment.
• Deliver CI initiatives with clear and measurable targets.
• Develop CI Case Studies and share them with the business as needed.
• Utilize First Choice tools like PRS & DMAIC to drive CI projects at sites.
• Collaborate effectively with the OMS CI team, site teams, and site/campus management to achieve results.
• Conduct time studies and data analysis to support CI initiatives.

Key Responsibilities

Operations:

• Provide engineering support to operations through analysis, process mapping, optimisation, and standardisation.
• Capture and communicate (comparative) productivity and cost indices.
• Use standard industrial engineering techniques in facilities, as appropriate, to optimise operations.
• Compare operational productivities against expected levels and identify causes of variation.
• Provide support for implementation of operational changes.
• Ensure that standardised processes and best practices are designed and implemented.
• Support the roll-out of strategic priority programs where engineering skills are needed.
• Work alongside IT specialists to analyse, collate, and develop process logic that fits into the system template, allowing it to function as expected.
• Work with the OMS CI community to identify areas of waste and support its removal or reduction.

Customer Management:

• Help internal customers understand how proposed operations or operational changes will affect service performance and/or cost.
• Become a trusted advisor to internal customers by demonstrating a good knowledge of operations and engineering principles.

People Management:

• Gain knowledge of good practices and ideas from outside the organization and publicize them within.
• Train, coach, and mentor individuals on sites to become site CI Champions.

Qualifications & Experience

Education:

• Industrial Engineering qualification is essential.
• Six Sigma Green Belt / First Choice Master Bronze/Silver.
• Membership of relevant institutions and other sources of expertise.
• Proven advanced ability to use MS Office tools, such as MS Excel, MS Word, etc.

Experience:

• 3 or more years of experience is required.
• Working in a culturally diverse environment.
• Familiarity with existing DHL operations within geographical scope.
• Working in a challenging environment with targets and deadlines.
• Well-developed understanding of project management tools and processes.
• Change and relationship management skills, combined with strong communication skills (verbal, written, graphic).
• The application of continuous improvement concepts and elements, including Six Sigma.
• Working with engineering tools such as value stream mapping, work study methodology, etc.
• Strong background in relevant mathematical modelling and statistical analysis.
• Relevant within the Cluster/Country.

Functional Competencies

• Team skills - the ability to work effectively within the OE community and with our partners.
• Identifies and analyses information to understand project requirements, key data, and decision drivers.
• Has technical skills to create and model scenarios of current and future operational solutions.
• Develops value-based solutions, keeping operations improvement in focus.
• Delivers accurate and competitive resource and cost models.
• Ensures the quality and rigor of process, documentation, and risk assessment.
• Demonstrates effective questioning and facilitation skills with precise and accurate communication.
• Develops and presents compelling value-based solutions.
• Follows the strategic objectives of the BU/Cluster/Region. 
• Demonstrates credibility with high-quality, professional input into documented solutions.
• Develops and uses internal and external networks for collaboration and learning.
• Maintains effective awareness of supply chain trends, suppliers, and competitor activity.
• Plans and project manages own work and supports key project stakeholders until handover.

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers.
• Develops and delivers high-quality/innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management/colleague support to meet customer needs.
• Ensures strategies/plans are aligned and reflect others’ views.
• Develops strategies/plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviours based on feedback.
• Takes personal responsibility for career and development.