DHL Group Sales / Marketing Jobs in Johannesburg
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DHLGlobal Forwarding has an opening for a Field Sales Executive in Johannesburg, South Africa. Join us in connecting people and improving lives!
In this Field Sales Executive position
- Achievement oriented.
- Successfully delivering on both target and high customer satisfaction measures
Customers – New & Existing
- Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
- Respond to customer enquiries/complaints.
- Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
- Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum
- Plans and manages medium to large - sized Business Customers
- Builds rapport and trust with customers by being informed about customer’s business and the market
- Recommends solutions based on customer needs by using industry knowledge
- Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain
- Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
- Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
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Sales Manager
- Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.
Other Departments
- Maintain and support interdepartmental relationships.
- Collaborate with colleagues across the organization to achieve shared goals.
Business Development
- Develops sales plan/strategy/activities to achieve target budgets.
- Responsible for conducting high quality presentation of the entire range of standardized products to customers.
- Develop target lists of new business and continuously review and update.
- Establish and present customized offers to customers.
- Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
- Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
Business Performance & Results
- Prepare and realize planned sales calls.
- Responsible for product targets.
- Responsible for budgeted growth in new and additional business.
- Secure/collect all necessary information to assess credit worthiness of potential customer.
- Support receivables functions.
- Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
- Report activities, quotes, sales calls and other information through CRM
- Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
Now, here is what we need from you!
- Outstanding communication and negotiation skills and the ability to focus on outcomes.
- Proven ability to build and manage relationships.
- Champion for development of successful sales engagement.
- Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.
- A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports and international trade.
- Relevant experience in sales, business development and logistics.
- Advanced multilingual skills preferred, i.e. English.
- Strong Microsoft Office skills.
- Results oriented
- Minimum 3-5 years within the transport, logistics or freight forwarding industry (or similar service industry).
- Specializing in Airfreight
- Experience in Freight Forwarding and Customs Clearing sales environment with proven record advantageous.
- Relevant business Degree
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We offer:
- Comprehensive training and development opportunities.
- Mentorship from experienced freight forwarding professionals and senior leaders.
- Opportunities for international travel and exposure within the Freight Forwarding Industry.
- Potential for full-time employment upon successful completion of the program.
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