MTN IT / Telecom Jobs in Gauteng
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Responsibilities
Strategy Development
- Develop and drive the implementation of the FTTH/Supersonic strategy for the MTN SA group, enabling the business to drive revenue targets as set and increase the necessary pipeline conversions.
- Provide input into the sales business strategy to support MTNSA with the overarching business goals and ensure that MTN maintains and improves its leadership positioning
- Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps, aligned to group strategy and frameworks
- Define the standards and set targets for performance across various activities and identify the parameters for measurement of performance
- Provide input for the product life cycle and management strategy, in line with overall strategy
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Operational Delivery
- Oversee the achieving and increasing of revenue targets as per the business plans and set targets
- Ensure the introduction, implementation, and management of aggressive and robust price plans to increase profitability on the portfolio
- Design competitive and relevant product plans in line with the approved business plan
- Increase market and revenue share through robust and competitive plans for upselling, uplifting cross selling
- Drive Fibre best practices and ensure that propositions are correctly targeted, and churn is reduced.
Budget Management
- Oversee the forecast, plan and developing of budgets that provide Supersonic with return on investment, and seek required approval thereof
- Manage and optimize the assigned budget, ensuring all expenditure is in line with MTN SA’s strategic intent and agreed budgets
- Ensure that the “cost of operations” is reduced, in line with a least cost operating strategy stemming from the business drivers.
Continuous Improvement
- Keep abreast of international best practice, technologies and industry trends.
- Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of the unit.
- Maintain an understanding of related systems in order to develop integrated systems and processes.
- Keep up to date with new products and services and their impact on MTNSA
- Understand and take cognisance of emerging markets and plan accordingly
Collaboration / Coordination
- Ensure collaboration with EBU, Postpaid and Home BU, Technology and Business Intelligence teams to ensure market value creation through branding;
- Collaborate with other Executive’s, to ensure the effectiveness of the MTN business model;
- Manage outsource partners to ensure SLA’s are adhered to and maximum benefit for Supersonic/MTNSA is realised
People & Culture Management
- Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
- Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
- Create and implement personal development plans
- Define the divisional KPAs and KPIs that will be cascaded down to each area
- Manage Performance and identify training needs. Coach and guide subordinates
- Enable and model healthy employee relations and collaborative teamwork
- Manage diversity, develop, and embed an Employment Equity plan for the business area
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
- Act as an ambassador for the Supersonic team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
- Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice
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Qualifications
Education
- Minimum of 4 years in Commercial/Marketing/Business Degree
- MBA or Master's in the relevant field of study (Preferred)
Experience
- 5 years more of experience as a junior executive or country CEO, with at least 5 years in relevant sector/ industry experience
- Worked across diverse cultures and geographies
- Proven track record of a start-up, shut-down and/or business improvement project
- Minimum 10 years of relevant work experience in a Management/Commercial role in a telecoms or preferably an Internet Service Provider operating in the consumer market in South Africa
- Experience in Compliance Operations within a Telco
- Experience in continuous improvement through the implementation of best practices.
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