Nedbank Banking Jobs in Cape Town
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Job Purpose
To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Minimize financial and reputational risk by ensuring accuracy of processing activities.
- Minimize operations costs by avoiding unnecessary expenditure.
- Ensure international payments are routed correctly and the understanding of routing of payments.
- Be able to read and understand SWIFT message.
- Knowledge in Exchange control.
- Provide feedback to interna stakeholders by generating and making available relevant reports and MIS when requested.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request with the Service level Agreement (SLA).
- Follow through relevant tasks by monitoring and verifying the process flow till completion.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
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- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in the performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Minimum Experience Level
- Relevant experience working in the Cross Border Payments Operations department
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Degree: Financial Management / Degree in Business Administration
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
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Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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