Warehouse Clerk - Vector Logistics

Job Purpose

To ensure the all necessary inbound or outbound stock management checks are conducted within the warehouse in accordance with Company policy and procedures. Accurately check all picked and palletised stock across the warehouse prior to dispatch and loading.

Key Responsibilities

GRV Administration

• Ensure compliance with established procedures and Company standards to maintain effective control over administrative processes.
• Implement required documentation and categorisation per Group standards.
• Receive and match GRV's accurately and timeously.
• Match GRV quantity and value to delivery note and ensure timely input to SAP and accurate transaction records.
• Process and capture required transactions in SAP.
• Manage and address customer queries.
• Match creditor’s invoices, delivery notes and GRV's received daily as required.
• Process short-supplied and over-supplied stock.
• Ensure that all goods entering the Company, and services performed for the Company are GRV’ed.

Billing Administration

• Ensure that loading documents are captured correctly
• Systematically pick stock according to FEFO
• Print picking, checking and loading documents
• Blind checks to be conducted and balanced back to picking requirement before billing.
• Quantity picked and loaded to balance back to invoiced stock
• Picked and bulk stock gets weighed and balance back to weigh bridge.
• All trip sheets are printed
• Check for outstanding shipments and action
• Record reprinted invoice on the reprint form and file
• Ensure document control is maintained until handover completed
• Distribution office must be kept clean at all times
• Ensure that sufficient invoice paper is available prior to billing
• Ensure that Invoice printers are kept clean and report faults immediately quantities and pallet configurations before loading.

Housekeeping

• Ensure a high standard of housekeeping is maintained inside the cold room.
• Maintain cleaning equipment and ensure correct storage
• Ensure that stacking is neat, square and secure
• Ensure the cage is neat and tidy at all times
• Ensure waste on floors is cleaned before the end of the day and walkways are neat and tidy.
• Ensure pallet boards and pallets are removed timeously from pick levels and cold room.

Cold Chain / Temperature Checking

• Take daily temperatures.
• Maintain records of all temperatures
• Report any problems with the Warehouse Controller
• Ensure all delivery truck refrigeration units are in working condition before loading and dispatching.
• Always Maintain the Cold Chain
• Ensure that no breakage takes place in the Cold Chain
• Minimize standing outside the cold room.
• Ensure there is no frozen product in receiving

Stock Control

• Ensure products get stacked correctly and securely, i.e. light on heavy.
• Ensure no products get manhandled - thrown or dropped
• Ensure no product is left outside the cold room.
• Conduct spot checks on dispatching (loading).
• Ensure the correct handling, storing, stacking and rotation of stock.
• Minimize damage of products on receiving, in cold room and whilst loading.
• Always monitor stock movement – i.e. receiving to cold room, cold room to loading.
• Prevents overload, short loads, and wrong loads

Conduct Stock Count Preparations

• Assist in preparing the warehouse for the stock count
• Ensure all damaged stock has been isolated and notes have been placed.
• Ensure easy access to products for counting purposes
• Conduct daily stock counting as requested by the Warehouse Shift Controller

Loading Rate Maintenance and Monitoring

• Maintain and monitor the loading rate (speed and accuracy).
• Complete performance sheets and record time lost or any other problems.

Timekeeping

• Clock in and out at correct times.
• Keep overtime at a minimum
• Report any late coming from any staff member to the Shift Warehouse Controller

Occupational Health and Safety Compliance

• Observe compliance with the health and safety regulations / ISO requirements.
• Ensure a high level of housekeeping, fire and accident prevention, safe work practices and proper job instructions.

Good Handling Practices

• Ensure loading and freezer door are kept closed
• Ensure a glass free area by covering glass fixtures and not allowing cups and bottles near any product.
• Ensure trucks are pre-cooled.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.
• Gives work instructions to Loaders, Forklift Drivers, Reach Truck Drivers and Pickers in the absence of the Shift Warehouse Controller.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines did not meet the potential risks thereof and provide appropriate resolution
• Support and drive the business core values.
• Manage colleagues’ and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives

KPI's

• Availability of accurate performance indicators and metrics for warehouse
• Correctly palletized and loaded stock
• Internal customer satisfaction
• General loading accuracy
• Health and safety compliance and risk elimination
• Accurate timekeeping
• Delivery Loading and Offloading efficiencies

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Grade 12 / Matric certificate (minimum).
• Warehouse or Logistics related certificate will be advantageous
• Basic computer literacy essential
• Understanding of food safety and cold chain standards advantageous
• Minimum 2 years warehouse experience in FMCG, food production or cold storage environment
• Experience working in a temperature-controlled warehouse preferred.
• Experience in stock handling, despatch administration and customer returns processing required.
• On-the-job training in SOPs, quality standards and food safety processes required.

Skills and Competencies

• Knowledge of warehouse and despatch operations within FMCG or cold storage environments
• Understanding of stock control principles including FEFO rotation
• Knowledge of food safety, hygiene and Occupational Health & Safety requirements
• Ability to interpret delivery documentation, invoices, loading schedules and stock reports.
• Strong numerical accuracy and attention to detail.
• Computer literacy in warehouse or ERP SAP systems and Microsoft Office.