Test Analyst II - Shoprite Group

Purpose of the Job    

The purpose of the role is to perform testing activities of a relatively complex nature, in order to ensure the successful implementation of business solutions.

The role designs, develops and administers a series of intricate tests and evaluations that identify any potential issues with a product before its general release, including defect fixes, functional and non-functional testing, system enhancements, new applications, fixes for incidents and disaster recovery testing (includes changes to systems or business products).

The role verifies and validates that the intended solution meets stated requirements and specifications that guided its design and development, and that they 

work within required standards and frameworks. The role provides technical support relating to testing and evaluations on medium to high complexity projects and works in close collaboration with project, testing and functional teams across the business to deliver client application support and ensure IT operations run smoothly.

The role executes operational processes of medium to high complexity and scale. The role executes operational processes of medium to high complexity and scale.

Job Objectives    

Coordinate and execute

• Test case generation and review (medium to high complexity and scale)
• Work alongside the Test Manager / Senior Test Analyst, and the Application specialist to identify what to test by translating functional and business requirement specifications into testable test plans and test cases.
• Identify and document key test scenarios and cases of high complexity and scale
• Determine test prerequisites, test criteria, and record expected results
• Review final test cases with Test Lead / Test Manager and obtain sign-off.

Test prerequisites compilation

• Identify and obtain required test materials (test data), and the required test environment
• Ensure test environment setup (i.e., test server access and test logins), and prepare test results pack for results recording and sign-off.
• Review final test cases with Test Manager and obtain sign-off.

Test execution and recording 

• Follow the written test case/ specification & record test results. 
• Compare actual results against expected results. 
• Record pass/fail status of each test case. 
• Report, record and assign defects identified. 

Retest and update on fixed defects. 

• Execute regression tests on more complex projects. 
• Maintain the test environments by performing end to end system testing, also performance testing in some cases on more complex projects. 
• Maintenance of high quality and accuracy 
• Understand the applications under test and ensure that it meets the necessary expectations as defined by business. 
• Execute Quality Assurance of all relevant testing activities. 
• Maintenance of test documentations to reflect current system operations. Identify opportunities for continuous improvement. Support Test Analysts I to ensure accurate test documentation.
• Support improvement of testing process and initiatives

Ensure Test status updates 

• Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements. 
• Inform Test Lead / Management of any negative trends in the quality of software in pre- and post-production. 
• Provide estimates and feedback to the Test Lead for project scheduling purposes. 
• Ensure effective communication with key stakeholders. 
• Prepare input to and maintain test tracking report on more complex projects. 

Test closure activities 

• Ensure test completion on more complex projects - no outstanding high-risk issues, defect have been fixed and retested or deferred or accepted as permanent restrictions. 
• Handover test artifacts to people who need it in the future, e.g., maintenance or support teams. 
• Participate in more complex project retrospectives and contribute and document lessons learned. 
• Archive test work products, like test results, test logs, test status reports etc.

Qualifications    

• Degree or Diploma in Information Technology or a related field – (essential). 
• Formal software testing training (e.g., ISEB, ISTQB CTFL) – (essential).
• Advanced testing certified (e.g., ISTQB CTAL) - (desired)

Experience    

• 4 years’ experience as a Senior Test Analyst with demonstrable experience with manual testing, SQL experience and testing in an Agile environment – (essential). 
• Proven experience of testing complex user interfaces – (essential).
• Excellent understanding of testing concepts and the role of QA within Agile development methodology / Scrum management techniques – (essential). 
• Experience with API testing, Automated testing tools and Remedy or similar CM experience – (desired). 
• Testing experience in a retail environment – (desired). 
• Experience of testing using an automated test tool such as QC and QTP/Selenium/Test Complete/Robot Framework or any other – (desired).

Knowledge and Skills    

• Strong knowledge of functional testing, system testing, integration testing, regression testing –(essential). 
• Thorough knowledge of structured test methods and processes – (essential).
• Knowledge of systems performance testing, user acceptance testing – (desired).