Housekeeping Supervisor - Faircape Group


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Faircape Group Cleaner / Housekeeping Jobs in Western Cape


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Job duties include, but is not limited to the following:

Quality Control:

  • Ensure priority tasks are completed timeously such as cleaning rooms prior to admission of new residents. 
  • Perform room inspection according to the standard checklist along with the Unit or Nursing Services Manager.
  • Inspect work performed to ensure that it meets specifications and established standards. 
  • Report complaints about service and equipment. 
  • Ensure corrective actions given by the manager are implemented.
  • Ensure that records of Housekeeping tasks are up to date and readily available.
  • Routinely check on the condition of work areas to ensure that the work schedule is meeting the needs of the facility and adjust accordingly.
  • Inform maintenance manager of any painting, repair work, replacements of furnishings and equipment that may be required.
  • Recommend changes that could improve service and increase operational efficiency.

Personnel and Human Resources:

  • Conduct daily morning meetings with Housekeepers to discuss workflow, allocation and to address any arising matters.
  • Engage with Housekeeping staff to resolve performance and personnel problems, and to discuss company policies. 
  • Redirect issues through appropriate channels.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
  • Assist manager with screening of potential job applicants.
  • Assist manager in evaluating employee performance and recommend personnel actions, such as promotions, transfers, and dismissals 


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Administration: 

  • Plan and prepare employee work schedules for everyday operations as well as once off events. 
  • Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
  • Be available to meet with the direct line manager on a fortnightly basis.
  • Report any urgent matters to the line manager immediately.
  • Coordinate activities with other on-site staff to ensure that services are provided in an efficient and timely manner.
  • Complete weekly report on Housekeeping tasks and staff as directed by the manager.

Stock Control:

  • Check and keep an inventory of Housekeeping equipment and supplies and report problems, damage or loss to the manager.
  •  Ensure order of new supplies and stock are placed timeously. Issue supplies and equipment to Housekeeping staff 

Customer Service: 

  • Perform or assist with cleaning duties as necessary if there are staff shortages.
  • Assist with stain removal and cleaning of resident personal furniture as needed.

Job Requirements

Experience and  Education: 

  • Grade 10-12
  • 1-2 years in similar position (Working within a Healthcare centre) 
  • Housekeeping training courses advantageous  

Skills and Knowledge:

  • Strong understanding of cleaning appliances and their functionalities
  • Familiarity with the proper use of cleaning agents and chemicals
  • Excellent attention to detail and effective communication skills
  • Strong interpersonal abilities
  • Proficient in time management and organizational skills

Attributes: 

  • Leadership skills
  • Strong critical thinking and problem-solving abilities
  • Collaborative teamwork skills
  • Keen attention to detail
  • Strong sense of responsibility and accountability
  • Initiative and creativity
  • Conflict resolution expertise
  • Adaptability and flexibility


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Specific Requirements:

  • Own reliable transportation
  • Clear health record
  • Clear criminal record
  • Clear credit record
  • Written reference letters are to be submitted with the online application 

Working Hours: 

You will work from 06:30 - 16:30 Mondays to Friday with a 45 min lunch break, every alternative Saturday, with a day off during the week. Public holidays and Sundays as required. 

Basic salary on offer:

The salary will be dependable on experience, qualifications, skills and attributes. 

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